Support

Vinegard is run by Indepth Solutions EOOD. For anything about the app, your account or your data, write to asen.angelov@indepthwebsolutions.com. We read every message and aim to answer within a few days; requests about your personal data are answered within a month at most.

Writing from the email address on your account lets us act on a request about that account without asking you to prove it is yours.

If you are signed in, Report a bug in the navigation menu sends us a report with your name and address already filled in, so we can reply. Use it for anything that looks wrong, and for ideas about what the app should do.

If you have forgotten your password, ask for a reset link; it arrives by email and works for seven days. If you have no account yet, ask someone from the group: an admin can invite you, or write to asen.angelov@indepthwebsolutions.com. If an invitation link has expired, ask the admin who sent it to resend it.

You can change your name and picture in your profile, and delete your account under Profile → Settings. To ask for a copy of your data, or to have it deleted on your behalf, write to asen.angelov@indepthwebsolutions.com. What we hold and for how long is set out in the privacy policy.

• Privacy policy: what we collect, who else receives it, and how to be rid of it.
• Terms of use: the rules for your account and for what you post.